Upbase – Omnichannel Ecommerce Management

Freelance Project | 2022
upbase.vn | guide.upbase.vn

1. Problem

Merchants selling on multiple ecommerce platforms (Shopee, Lazada, TikTok Shop, etc.) faced difficulties in:

  • Synchronizing inventory and orders
  • Managing product listings in bulk
  • Tracking reports and performance metrics consistently

2. Opportunity

Identified opportunities to streamline ecommerce management by:

  • Creating centralized product & inventory management
  • Designing bulk creation & sync flows
  • Building a reporting dashboard for business insights

3. Solution

Delivered UI/UX and working prototypes for key modules:

  • Login & onboarding flow
  • Product management (listing, bulk creation, warehouse)
  • Synchronization across platforms
  • Orders, reports, and settings
  • Established a design system for scalability