Upbase – Omnichannel Ecommerce Management

Freelance Project | 2022
upbase.vn | guide.upbase.vn
1. Problem
Merchants selling on multiple ecommerce platforms (Shopee, Lazada, TikTok Shop, etc.) faced difficulties in:
- Synchronizing inventory and orders
- Managing product listings in bulk
- Tracking reports and performance metrics consistently
2. Opportunity
Identified opportunities to streamline ecommerce management by:
- Creating centralized product & inventory management
- Designing bulk creation & sync flows
- Building a reporting dashboard for business insights
3. Solution
Delivered UI/UX and working prototypes for key modules:
- Login & onboarding flow
- Product management (listing, bulk creation, warehouse)
- Synchronization across platforms
- Orders, reports, and settings
- Established a design system for scalability